CODEWITHSUNDEEP
servicenow
Rillanon
Rillanon

Reputation: 285

Webservice import set field mapping in servicenow

i have a requirement to import data via the web service import set feature in ServiceNow.

My request body is actually a nested JSON object, where I would like one of fields to contain the inner JSON, then I can further process the data in transform script.

however the value in the input row some how becomes comma separated key=value

Has anyone seen this behavior? and if so how would I disable it.

Thanks

Upvotes: 1

Views: 394

Answers (1)

GSP
GSP

Reputation: 175

It's my understanding that the web service import uses ONLY CSV style attachments. If you wish to use JSON you'll have to use the REST api to update records one at a time. If you can convert your JSON to CSV, that should allow you to use the import functionality. But I realize that might be easier said than done.

Upvotes: 0

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