Ehsan Waris
Ehsan Waris

Reputation: 148

Teamviewer Remote Computer showing black instead of Login Screen

I'm trying to connect to my remote server using teamviewer 12.0.81460. It used to work absolutely fine. But from past few days I see a black screen when I connect using TeamViewer(see attached screenshot). But when I move the cursor it starts showing some points on the screen but that's also not clear. One thing I noticed is that when I connect with remote desktop from another PC and bypass this login screen it works fine. But this login screen has some issue. The solution I have tried so far:

  1. Changing screen resolution
  2. Disabling black screen on my TeamViewer Settings
  3. Installing a lower version (11) on my PC but it asks me to upgrade since

    remote PC is running latest version.

Any help would be greatly appreciated.

Remote Login screen

Upvotes: 2

Views: 3724

Answers (1)

Maram AlSaegh
Maram AlSaegh

Reputation: 69

I know this is late, but i had the a similar issue where i was trying to connect from my windows computer to mac computer and got stuck at a black login screen. The workaround i have found to be useful is as follows:

  1. Type the first letter of the account i wanted to login to
  2. Press ENTER
  3. type account
  4. Press Enter

The screen was still black and shows anything until i reach step 4, it redirects me to the account! This was because although the screen was not working, the keyboard was working on remote computer.

Upvotes: -1

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