CODEWITHSUNDEEP
facebookfacebook-graph-apifacebook-messengerfacebook-messenger-botfacebook-chatbot
UC_SUJITH
UC_SUJITH

Reputation: 351

Is it possible to use facebook chatbot alongside with the normal messaging option on same facebook page?

Is it possible to use facebook chatbot & normal(direct) messaging option in the same facebook page? That is, if i am available online, then can i directly reply to the user instead of chatbot. If i'm logged out, then bot must reply. Or is there an option to select by the user to message directly to me or chat with the bot?

Upvotes: 0

Views: 98

Answers (2)

dafilipaj
dafilipaj

Reputation: 1074

Facebook is working on their "Handover" protocol and its currently in beta phase. Handover protocol will allow switching between bot and user messaging on same channel (chat).

More information in official documentation here.

Upvotes: 1

Gharieb
Gharieb

Reputation: 86

No , you can use chat bot along with one action button (contact us or email us for example) you can not have two types of chat either you choose normal chat or chat bot .

Upvotes: 0

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