Reputation: 311
A user has sent me an APPCRASH program exception. It states that the c0000005 error occurs at offset 0008dc7b, specifying my DLL.
I run the exact same release version on my PC, hit a breakpoint, open the disassembly window where I can see the assembler and my code. I then enter the address 0x0008dc7b. Unfortunately it just comes up with ????. Any idea where I am going wrong? The user PC is running on Japanese Windows.
The exception log, with Japanese translated to English
Problem signature: Problem Event Name: APPCRASH
Application Name: Winspm_ScanFunction.exe
Application Version: 6.0.3.17
Appplication Timestamp: 5991e458
SPM_ScanFunction.dll
Fault Module Name: 6.0.3.17
Fault Module Timestamp: 5991e3ea
Exception Code: c0000005
Exception Offset: 0017d264
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1041
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 1: 0a9e372d3b4ad19135b953a78882e789
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0411
C:\windows\system32\ja-JP\erofflps.txt
Upvotes: 0
Views: 250
Reputation: 958
Are you sure 0008dc7b is the offset or is it the virtual address in your program.
Upvotes: 1