Amjad Khan
Amjad Khan

Reputation: 11

Nexmo SMS API "Unroutable message - rejected" Fatal error

I am using the Nexmo SMS API for sending SMS. But I get following error:

Fatal error: Uncaught exception 'Nexmo\Client\Exception\Request' with message 'Unroutable message - rejected'

What does this mean and how can I resolve the problem?

Upvotes: 1

Views: 2926

Answers (1)

Michael Heap
Michael Heap

Reputation: 431

From the Nexmo knowledge base:

Error 11 - Unroutable refers to message failed due to not route available to deliver message to the number in question.

There could be any number of reasons that a message is unroutable - from the number not existing to Nexmo not being able to deliver to a specific number.

To find out why this specific number is not routable, raise a ticket with Nexmo support.

Upvotes: 1

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