I am trying to start Internet Information Services , but I haven't been able to for a few days now. Initially I did not see Internet Information Services in Administrative Tools in Control Panel . What I did was, I opened Add Program , and I checked the checkbox for Internet Information Services in the left pane Turn Windows features on or off , which made Internet Information Services (IIS) Manager inside Administrative Tools . Now I am trying to start it, but it won't. When I click on Start button in the right pane under Manage Web Site , I get an error message: The World Wide Web Publishing Service (W3SVC) is stopped. Web sites cannot be started unless the World Wide Web Publishing Service (W3SVC) is running. When I googled this error message, almost everyone had said the same thing to fix this: Hit Windows + R keys together Enter services.msc and hit Enter Under Services details, scroll down to World Wide Web Publishing Service Right click it and start it However, this does not work for me with an error message: Windows could not start the World Wide Web Publishing Service service on Local Computer. Error 1068: The dependency service or group failed to start. When I looked up this error, the only solution I found was: Right click and go to Properties of World Wide Web Publishing Service Check all dependencies under Dependencies tab I made sure all the dependencies and those subdependencies are running fine (checked if they are in state of started ). However, I still get the same error, and I am unable to start IIS. Can someone please tell me what can be other possible causes and solutions to this? Thanks.

Reputation: 119

Error 1068: The dependency service or group failed to start (Windows 7)

I am trying to start Internet Information Services, but I haven't been able to for a few days now. Initially I did not see Internet Information Services in Administrative Tools in Control Panel. What I did was, I opened Add Program, and I checked the checkbox for Internet Information Services in the left pane Turn Windows features on or off, which made Internet Information Services (IIS) Manager inside Administrative Tools.

Now I am trying to start it, but it won't. When I click on Start button in the right pane under Manage Web Site, I get an error message:

The World Wide Web Publishing Service (W3SVC) is stopped. Web sites cannot be started unless the World Wide Web Publishing Service (W3SVC) is running.

When I googled this error message, almost everyone had said the same thing to fix this:

Hit Windows + R keys together
Enter services.msc and hit Enter
Under Services details, scroll down to World Wide Web Publishing Service
Right click it and start it

However, this does not work for me with an error message:

Windows could not start the World Wide Web Publishing Service service on Local Computer.
Error 1068: The dependency service or group failed to start.

When I looked up this error, the only solution I found was:

Right click and go to Properties of World Wide Web Publishing Service
Check all dependencies under Dependencies tab

I made sure all the dependencies and those subdependencies are running fine (checked if they are in state of started). However, I still get the same error, and I am unable to start IIS.

Can someone please tell me what can be other possible causes and solutions to this? Thanks.

Upvotes: 5

Answers (4)

john stokes

Reputation: 1

I had the error similar to the above where this was never answered.

I had exactly the same issue, mine was down to having an invalid applicationHost file in C:\Windows\System32\inetsrv\config

In my case I went to the following location C:\inetpub\history and copied the applicationHost file from there replacing the file in this location C:\Windows\System32\inetsrv\config

Once this was replaced (backup the existing one first) I was able to start IIS and all of the dependent service started by themselves.

Upvotes: 0

Satheesh Nair

Reputation: 1

We had this problem and finally found a different solution worked out.

After resetting IIS it doesn't response to start. We got error message, "Cannot start service W3SVC on computer".

When we try to start the Windows Service World Wide Web Publishing Service W3SVC, we get error , 1068 the dependency service or group failed to start. After tracing the dependency service tab, we tried to start that service also but got the same error.

Restarting server, un-insalling antivirus and restarting again, but the problem remain same.

Folder C:\inetpub became hidden folder (Don't know how it became hidden). We have removed the hidden flag after login as Administrator and the problem starting the services and dependable services is resolved. Finally we got the IISRESET successfully executed.

Upvotes: 0