CODEWITHSUNDEEP
dialogflow-es
Bhavya Bansal
Bhavya Bansal

Reputation: 257

API.AI system entity

I am using API.AI system entity: @sys.given-name and it does not work on all kind of names,for example if I give some classic indian names like naresh, rahul, etc, then it goes to default fallback intent. Does anyone know how this issue can be solved?

Upvotes: 1

Views: 539

Answers (1)

Cakes
Cakes

Reputation: 98

I've had a similar experience and problem using @sys.given-name for Dutch names. The company I'm working for requested for a functionality where information about an exmployee could be displayed by asking for someones name.

The way I've solved this issue is by using the @sys.any entity. @sys.any will capture any string responses as an entity in user query. From there I parse the @sys.any:name in my webhook and compare it with a string matching algorithm to a list of names from a database.

My user utterances in that intent look something like this:

I'd like to know more about @sys.any:name
Who is @sys.any:name
What do you know about @sys.any:name

This solution has been working decently and reliably for me.

Upvotes: 1

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