CODEWITHSUNDEEP
iosiphoneapple-push-notificationsios11pushwoosh
sinwoobang
sinwoobang

Reputation: 138

iOS 11 Push notifications do not work with PushWoosh

I have a question regarding iOS 11 Push notifications.

Our app doesn’t receive Push notification after the update to iOS 11. It was working fine in iOS 10.

The provisioning files, code signs, and environment for distribution (App Store, TestFlight) have not changed.

Could you let me know what else we can check?

Upvotes: 2

Views: 2002

Answers (2)

TaeKwonJoe
TaeKwonJoe

Reputation: 1177

If you are using the PushWoosh iOS SDK, you will need to upgrade to v5.3.7 or higher for iOS 11 compatibility. If using Cordova (PhoneGap), upgrade your plugin to v7.0.7 or higher.

iOS major version releases involve APNS architectural breaking changes and PushWoosh SDKs and plugins must be upgraded accordingly. This was the case with at least iOS 10 and 11 now. Expect more of the same for iOS 12 one day.

Upvotes: 3

Shamim Hossain
Shamim Hossain

Reputation: 1760

There are few checklist, you should check

  • Ensure your provider has valid APNS certificates
  • Make sure app has been registered with APNS server successfully.

  • Your app sends latest device token to the app’s associated provider. Never cache device tokens in your app; instead, get them from the system when you need them. APNs issues a new device token to your app when certain events happen. e.g

    when a user restores a device from a backup, when the user installs your app on a new device, and when the user reinstalls the operating system

  • Make sure payload does not exceed the maximum limit. APNs refuses notifications whose payload exceeds the maximum allowed size. Check payload size:

    • For regular remote notifications, the maximum size is 4KB (4096 bytes).
    • For Voice over Internet Protocol (VoIP) notifications, the maximum size is 5KB (5120 bytes)

  • Make sure payload contains an aps dictionary with a simple alert message. The acme2 key contains an array of app-specific data.

    {
    "aps" : { "alert" : "Message received from Bob" },
    "acme2" : [ "bang",  "whiz" ]
}

Thanks!

Upvotes: 2

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