CODEWITHSUNDEEP
twiliotwilio-api
user3044613
user3044613

Reputation: 61

(Error: 30004) Message blocked. The destination number you are trying to reach is blocked from receiving this message

i got this message while i am trying to send sms with twilio. i never blocked any number

Upvotes: 2

Views: 5765

Answers (2)

Aniket Thakur
Aniket Thakur

Reputation: 68985

In my case it happened for an Indian number. For Indian number it could be blocked by the end user -

Limitations sending SMS messages to Indian mobile devices

SMS messages entering into India are categorized as “Transactional” or “Promotional” and may result as an "Error - 30004".

By default, all SMS messages sent from Twilio phone numbers are categorized as “Promotional” and are subject to the following limitations:

They cannot be sent to any phone number in India’s Do Not Call Registry

If you’ve been having trouble sending SMS messages to an Indian number, see if that number is registered on the National Do Not Call Registry.

If the owner of the phone number wishes to start receiving SMS messages from Twilio, they can update the DNC settings by following the instructions on this website.

More details : https://support.twilio.com/hc/en-us/articles/223134167-Limitations-sending-SMS-messages-to-Indian-mobile-devices

Upvotes: 4

philnash
philnash

Reputation: 73075

Twilio developer evangelist here.

Error 30004 doesn't mean that you blocked a number, but that the number you are trying to send to has blocked messages from your number. They could have done so by texting "STOP," "CANCEL" or other particular words to your number.

If you don't believe that this has happened, then I recommend you get in touch with Twilio support with the number that is causing this error and they will look into it.

Upvotes: 0

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