zgall1
zgall1

Reputation: 3025

Google Analytics reports no active users on site even though tag properly implemented

According to the Google Tag Assistant Chrome extension, Google Analytics is properly implemented on this site. However, when I log into Google Analytics, it reports 0 active users on the site. What might account for this issue?

EDIT: A single user was tracked 6 hours after the code was added but I still cannot see anything in real-time nor do I know if other users were missed.

Upvotes: 1

Views: 2952

Answers (1)

vinoaj
vinoaj

Reputation: 1674

I would check a number of things in the following order:

Use of correct Google Analytics (GA) account and web property: The GA tag is sending data to the web property with ID UA-109633103-1. Ensure that you are accessing the view from the right account UA-109633103 and web property UA-109633103-1.

Wait up to 48 hours for new accounts: If you just recently created the account, you may need to wait up to 48 hours to see the first pieces of your data.

Check the filters applied to your view: Your view may have include or exclude filters that are excluding the hits from your testing.

Upvotes: 5

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