CODEWITHSUNDEEP
smooch
hackekacke
hackekacke

Reputation: 13

Smooch - How to access conversations with free plan and Web-Messenger widget

Just created a new account and integration with Web messenger widget on smooch.io. (So no direct API or similar, just the widget)

I can see messages coming in through the logs tab, like this:

logs of incoming messages

But maybe I am dumb or blind, but I can't figure out how or where to respond to these conversations...

Thanks for any input.

Upvotes: 1

Views: 185

Answers (1)

Cellydy
Cellydy

Reputation: 1339

You need to integrate with a system in order to intercept these messages. You can view available systems here: https://app.smooch.io/integrations

My company integrated the web messenger with slack. Every time someone writes via the web messenger, it shows up in slack.

Upvotes: 1

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