CODEWITHSUNDEEP
hololens
HoloJens
HoloJens

Reputation: 67

Hololens - Green Screen at Startup

I have the following problem: After i shutdown or restart my HoloLens device, sometimes it happens that it starts with the inital "Hello" and then Shows a green screen.

No restart etc. worked then. The only solution is to use the "Windows device recovery tool" to reset the device to factory setting and do the initial configuration (WLAN, Language, Username etc.) again.

After the initial configuration was sucessfull the device worked normally, but after some restarts the green screen crash occurs again.

Does anyone have a similar problem or a good solution for this problem?

Upvotes: 0

Views: 163

Answers (1)

Kelso Sharp
Kelso Sharp

Reputation: 972

Its likely that you have a defective device, I would reach out to MS and see about getting a replacement.

Upvotes: 1

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