CODEWITHSUNDEEP
wordpresspluginsupgrade
G.Georgiou
G.Georgiou

Reputation: 53

Wordpress failed update plugins after core upgrade in a new server

I moved a WordPress site from a cpanel server to plesk server. Then, i upgraded manualy the site from 3.5.1 version to 4.8.3. Afterwards i tried to upgrade plugins (fancy box) as well as to intall new plugins (contact form 7).
The issue i have is that i get the following error message "Update Failed: Download failed. Destination directory for file streaming does not exist or is not writable.".

In the server's log file i can see few warning like the following one

mod_fcgid: stderr: PHP Warning: file_exists(): open_basedir restriction in effect. File(/home/dentist/domains/dentist.com.gr/public_html/newsite/wp-content/uploads//easy-fancybox.1.6.2-Vlaovu.tmp) is not within the allowed path(s): (/var/www/vhosts/ggeorgiou.gr/ggeorgiou.work/:/tmp/) in /var/www/vhosts/ggeorgiou.gr/ggeorgiou.work/wd/dentist.com.gr/wp-includes/functions.php on line 2085, referer: http://www.ggeorgiou.work/wd/dentist.com.gr/wp-admin/plugins.php

Finally, note that in "Settings --> Media" menu in " Store uploads in this folder" field i have put the following path of the current server: "/var/www/vhosts/ggeorgiou.gr/ggeorgiou.work/wd/dentist.com.gr/wp-content/uploads".

Any idea please what is wrong about? Thank you

Upvotes: 0

Views: 230

Answers (1)

PHPer
PHPer

Reputation: 664

From what you posted, your exact error message is "open_basedir restriction in effect". You can read more about how to solve it here How can I relax PHP's open_basedir restriction?

Also,

Assuming you have a backup of the previous version, I would start by restoring that.

Secondly, there are many versions between 3.5.1 and 4.8.3. It is advisable to upgrade in increments of one version at a time. It is long but safer.

Upvotes: 1

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