Reinaldo Verdugo
Reinaldo Verdugo

Reputation: 63

Are App Installs From Facebook Analytics supposed to be triggered when users update the app?

I have tried to look for this but cannot find this in the documentation.

I saw that with by installing a different version in Testflight, the App Install event is being logged in the Analytics. However, I'm not sure if it will also be logged once the users update the app in the Appstore, of if it just logs when users Installs (by previously uninstalling the app)

Can someone please help?

Thanks in advance.

Upvotes: 0

Views: 599

Answers (2)

elize
elize

Reputation: 166

In general our SDK is smart enough to avoid sending duplicate install events including App re-launches and upgrades. To be crystal clear Install event is really a first app launch event on the device. To avoid duplication we store some flag in app internal storage indicating did we successfully sent the install already. Saying that, in rare cases, such as when App package name was changed or internal store was cleared or some when this flag was not carried during upgrade, our SDK will attempt to send again new install event. Lastly, we have a proper dedup logic for SDK installs on our backend (App Version is not playing a role here).

Upvotes: 2

Chris
Chris

Reputation: 111

The App Install event is only triggered once on the first launch of the App. After that, the App Launch event will be triggered. It will not track an app update as a new App Install event. Check the automatic App Event collection definitions here.

Upvotes: 1

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