CODEWITHSUNDEEP
sitecoremediaprotectedmedia-librarysitecore-media-library
Erica Stockwell-Alpert
Erica Stockwell-Alpert

Reputation: 4863

Sitecore images in the Media Library are not displaying in Page Editor on CM instance, but appear in the Media Library and on CD instance

I have a bizarre issue with one of my Sitecore sites. Most (but not all) of the images in the Media Library are not displaying in Page Editor/CM. When I view my site in Page Editor or go to mysite.prod-cm.com, the images just show the broken image icon. If I try to go to the image directly, such as mysite.prod-cm.com/~/media/Upload/exampleImage.ashx it returns an error page. However, if I go to the same path on CD, mysite.com/~/media/Upload/exampleImage.ashx, the image displays. In Sitecore, in the master database, I see all my images, I am able to preview them and download them and there appears to be nothing wrong with the files.

I checked the logs to see if there were any useful clues about why the image paths are returning an error, and I see the following message

"WARN Protected page accessed with no current user".

Is this a security setting in Sitecore? This only started happening recently, is there a way to unprotect the Media Library? Like I said, some images still show up, but any new images I add appear broken. The only other message in my logs is

"WARN Memory usage exceeded the MemoryMonitor threshold".

To add on, I can view the images by the path with their item ID, such as mysite.prod-cm.com/~/media/C98B4DAC5FBD416CABF0070D087AE5E2.ashx. That works, but the path with the item name does not.

Upvotes: 2

Views: 3409

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