CODEWITHSUNDEEP
mongodbamazon-web-servicesamazon-ec2connectionfirewall
user9148237
user9148237

Reputation: 1

AWS EC2 Instance causing ERR_CONNECTION_RESET on some networks, but works fine on others

I am using an EC2 instance as a backend database server that receives open listings for an AirBnB type site. I've checked on my own browsers and phones and had others check on theres in other regions as well, and these listings load perfectly fine for us. There is one person in another region, however, who is not seeing any listings at all and receives the Failed to load resource: net::ERR_CONNECTION_RESET error instead. I even had them try clearing their cache in Chrome, but that did not help. Below are photos depicting the situation:

Click here to see the problem page (lol)

Photos depicting errors:

What I See/What Should Show Up:

Black Listings Come Up For Them

Here Are The Errors They Receive

Here are the Inbound settings for my security group

I'm thinking it may be a firewall issue, but i'm just not sure. Any help would be greatly appreciated, thank you!

Upvotes: 0

Views: 3130

Answers (1)

Dan Espinoza
Dan Espinoza

Reputation: 29

i would suggest you check the security group in which your machine is, since it's possible that you're not allowing traffic to reach your machines.

it's possible that your location IP is open to the API but not other IP's.

I've tried to reach your page from my place and it's timing out as well, that points to the security group.

if possible share a screenshot of the security group set up on your machine, that will help diagnose further.

Upvotes: 2

Related Questions