Slimen Chrif
Slimen Chrif

Reputation: 69

Error: [HTTP 400] Unable to create record: The source phone number provided is not yet verified for your account

I am using PHP from Twilio API, to make calls and sms from my php code, the sms is working, but when the calls it shows an error, please! I need help I bought a number from twilio and upgarde, but it still shows the same error

Error: [HTTP 400] Unable to create record: The source phone number provided, +151**********, is not yet verified for your account. You may only make calls from phone numbers that you've verified or purchased from Twilio.

Upvotes: 4

Views: 35710

Answers (3)

Jaxor24
Jaxor24

Reputation: 71

I had this issue after setting up a trial account, and trying to send an SMS from the USA to an AU mobile.

To get it to work I had to:

  • Remove and re-add my dummy verified caller ID (personal phone number)
  • Use the US region live credentials (the free number i was issued was in the US)
  • Set up a messaging service containing both numbers

Upvotes: 0

Abderrahman Fodili
Abderrahman Fodili

Reputation: 143

for me, it was because I live in Algeria and Algeria is disabled by default on my Geo permission page. if the above solution didn't work you should check your Geo permission Page in the Verify tab and look for the country you're trying to send messages to and see if it's enabled

Upvotes: 0

philnash
philnash

Reputation: 73027

Twilio developer evangelist here.

When making calls you can set the number that you are calling from as either a Twilio number or a number that you have verified is your own. The error message is saying that neither of these conditions have been met.

If you are trying to make a call with a Twilio number that you have bought, then I would double check the number in your code to make sure it matches your Twilio number.

If you are trying to call from your own phone number, then make sure the number appears in your verified numbers list in your Twilio console. If it doesn't then you will need to verify it from that page first.

Let me know if that helps at all.

Upvotes: 8

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