CODEWITHSUNDEEP
facebookfacebook-messengermessengerfacebook-messenger-bot
Pablo DelaNoche
Pablo DelaNoche

Reputation: 677

read_page_mailboxes permission with Messenger ChatBot

I'm building a Messenger ChatBot which can handle automated answers and can switch to human conversation with Messenger Handover Protocol. My app is in development and I requested publish_pages, read_page_mailboxes and manage_pages to do that (I got an extended Page token) and It worked perfectly!

Now, I'm facing an issue. I Want to be in production and request permission for publish_pages, read_page_mailboxes and manage_pages and Facebook is asking for the platform (like in the picture below): I know I have to complete the other fields... but

enter image description here

It's not a web app, neither and android app... or something else! It's a Messenger ChatBot.

How can I do to request permission properly? Thanks.

Upvotes: 0

Views: 372

Answers (1)

ssakash
ssakash

Reputation: 630

You need to have special permission from facebook to use those permission in your app. Click 'Add Details' beside each of the permission and fill up the form properly with required use case scenarios. Then submit the app to facebook for app review. After couple of days your app and bot should be verified if everything is ok.

Upvotes: 0

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