CODEWITHSUNDEEP
azureazure-web-app-service
user1027620
user1027620

Reputation: 2785

Missing folder from Azure Web App

Today while running our mobile app. Suddenly saw that all images failed to load. Logged in using FTP to the Azure Web App running the API and discovered that the Uploads folder we have set up where all uploads are stored went missing.

I am checking the logs but cannot determine what caused this. Nothing seems to point to this particular event.

I would like to know if there is a way to restore that deleted folder (maybe some sort of a Recycle Bin type of thing, if that exists).

NB: I am not running on a plan that supports daily backups for the Web App.

Any suggestions greatly appreciated.

Thanks!

Update I tried to contact support with a case level of Sv 1; as they claim response < 1 hour. Still did not hear anything from them.. Apparently worst support ever.

Upvotes: 1

Views: 1241

Answers (1)

Martin Brandl
Martin Brandl

Reputation: 59011

If the files are deleted, I doubt there is a way to restore them (you could ask the support). You should check whether there was a deployment (which could wipe the wwwroot) by downloading the deployment logs using:

https://<YOURAPP>.scm.azurewebsites.net/api/dump

To check whether the files exists anywhere on your app service you could connect to the kudu powershell console environment using the following link: 

https://<YOURAPP>.scm.azurewebsites.net/DebugConsole/?shell=powershell

Then switch to D:\ and use the Get-ChildItem cmdlet to find your files. e. g.:

Get-ChildItem '*.png' -recurse

Upvotes: 1

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