CODEWITHSUNDEEP
tfs
Rajashree Pethkar
Rajashree Pethkar

Reputation: 119

TFS 2017 notifications not working

I am using tfs 2017. In the alert settings I have configured gmail smtp and when I try send test mail it works, mails are sent to the email address. I have configured notifications and set the delivery settings for the same. But the emails are not getting sent when ever I make any changes in any work item. Could any one help out to resolve this issue?

enter image description here

Upvotes: 3

Views: 1164

Answers (1)

PatrickLu-MSFT
PatrickLu-MSFT

Reputation: 51093

First, for on-premises TFS, you must configure an SMTP sever in order for team members to see the Notifications option from their account menu and to receive notifications. Double this setting and make sure your SMTP server worked

According to your screenshot you are trying to manage notifications for a team:

Deliver to Specific team members
Roles Assigned To(New) Assigned To(Previous ), Previous Assignee, Current Assignee

Make sure your account is applied to those roles for the changed work item.

And in this case, by default, email notifications will be sent to your preferred email address: [email protected]. You could check and update your address in your user profile, check if the E-Mail address is the one you would like to use.

Besides, also try to change the Deliver to Team email address and directly input your E-Mail Address. Then test again.

enter image description here

Upvotes: 1

Related Questions