CODEWITHSUNDEEP
jsonazure-active-directorymicrosoft-graph-api
Bruce Greer
Bruce Greer

Reputation: 71

Where do I get support when graph.microsoft.com suddenly starts returning errors for requests that were recently working?

This morning, multiple client accounts started returning this error when attempting to use their refresh_token to obtain a new access token:

refreshAccessToken error response: 

{
    "error": "invalid_client",
    "error_description": "AADSTS70002: Error validating credentials. AADSTS50012: No client secret is provisioned in the store.",
    "error_codes": [70002, 50012],
    "timestamp": "2018-04-06 08:39:48Z",
    "trace_id": "40f2883e-68c2-4a15-87e9-8544c3430c00",
    "correlation_id": "a3536a53-b5ad-4494-ba43-a039c6bcfb45"
}

This smells like a system problem. Where/how does one contact Microsoft or do they report system status errors somewhere?

Thanks!

Upvotes: 3

Views: 110

Answers (2)

Joel Guerra
Joel Guerra

Reputation: 6230

There is a feedback forum for each Azure service area that you can use to report a bug. You can make a post here:

https://feedback.azure.com/forums/169401-azure-active-directory

Upvotes: 1

Karlheinz Reinhardt
Karlheinz Reinhardt

Reputation: 1075

I'm not sure if this is the correct link:

https://github.com/microsoftgraph/microsoft-graph-docs/issues

Its the Issue Tracker for the Graph Documentation, but there are multiple non Documentation related bugs submitted.

There seems no direct way to report a bug (got this link from the support site https://developer.microsoft.com/en-us/graph/support)

Upvotes: 0

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