CODEWITHSUNDEEP
pythonpython-3.xrestzendesk
TheFoolinRed
TheFoolinRed

Reputation: 19

Trouble iterating through an API with a list using Zenpy

this might be a bit specific and I know it's related to the fact that my python training is all self taught. I'm trying to use a wrapper called Zenpy to make some API calls for me. Specifically, I have a list of ticket ids. I'm trying to run a search for each ticket id, save the data into a variable, then print the variable (ultimately do a lot more with the data in the variable, but for my purposes they're the same). Trouble is my script is working, but I think it's failing to do the search. Here's my code: 

from datetime import datetime, timedelta
creds = {
    'email': 'redacted',
    'token': 'redacted',
    'subdomain': 'redacted'

yesterday = datetime.now() - timedelta(days=20)
today = datetime.now()

from zenpy import Zenpy

zenpy = Zenpy(**creds)
print('Connected to Zendesk')

test_list = ['12345',
        '12346',
        '12347',
        '12348',
        '12349',
        '12350',
        '12351',
        '12352'
        ]

for ticket in zenpy.search(test_list):
    id = ticket.id
    print(id)

I imagine it's something to do with how the API is making the call and how its parsing a list (have also tried it as a dict and the results were the same) but no idea what to do. Have also tried zenpy.search(id=test_list) without any success.

Upvotes: 1

Views: 998

Answers (1)

wwii
wwii

Reputation: 23753

.search() takes a single string for its search term. Iterate over the list and make multiple searches.

for thing in test_list:
    ticket = zenpy.search(thing)
    id = ticket.id
    print(id)

Upvotes: 1

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