CODEWITHSUNDEEP
kentico
Michelle
Michelle

Reputation: 249

Kentico Smart Search results suddenly returns empty

I use smart search on my site, and it's been working fine. Today, just heard that the search result page return "No results were found". The thing is: if I logged into admin (Live site), the search result page showed data, but if I logged out, the results were empty. The search on my staging site worked fine.

I've been trying to troubleshoot but couldn't. Don't know yet when the issue started. Things I've done and looked at: Visibility, and Security setting applied on the page and web part, re-built Search Index. Thanks for any input!

Upvotes: 1

Views: 591

Answers (1)

Peter Mogilnitski
Peter Mogilnitski

Reputation: 998

It looks like you have a permission issue. You probably have the smart search set up to filter out results for pages that users are not allowed to access

  1. Open your web part properties(Smart search results or search dialog with results ) whatever you are using.
  2. Scroll down to Page filter category
  3. Uncheck Enable Check permissions checkbox

This checkbox indicates whether the web part filters the search results to exclude pages for which users do not have the "Read" permission.

Upvotes: 1

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