CODEWITHSUNDEEP
google-cloud-platformgoogle-compute-engineputtygoogle-cloud-shell
Michael Ames
Michael Ames

Reputation: 2617

Getting "Server refused our key" from PuTTY when doing gcloud alpha cloud-shell ssh

Trying to connect to my Google Cloud Shell instance from localhost.

Have done:

  gcloud components update
  gcloud auth login

Both run successfully.

Then I try:

  gcloud alpha cloud-shell ssh

After a few moments I get a popup saying "No supported authentication methods available." Behind that popup is the PuTTY screen saying "Using username [my@email]" and "Server refused our key."

I cleared out all the files from c:\users[me].ssh and tried again -- same error.

I have confirmed that I can access cloud shell for this account from the web-based Cloud Console.

Any help/ideas appreciated...

-Michael

Upvotes: 0

Views: 2773

Answers (1)

Erik Kuefler
Erik Kuefler

Reputation: 188

I'm an engineer working on Cloud Shell. This is a known issue with the cloud-shell command group in gcloud. We're expecting to have a fix rolled out in the next day or two. I'll update here when we do - in the meantime you'll have to use the web-based console.

Thanks for helping us sort out the bugs in the alpha :)

Upvotes: 1

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