CODEWITHSUNDEEP
wordpresscgi
Machira Julius
Machira Julius

Reputation: 23

500: internal server error persists even after modifying file permissions on my wordpress site hosted on ipage

I have a wordpress site hosted on ipage that started throwing 500 internal server error. I found the following in the cgi error log: 20180526T212522: nandgeekcom.ipage.com/index.php suexec policy violation: see suexec log for more details.

I have checked the file permissions for scripts and folders and ensured they are 644 and 755 respectively but the problem still persists. Anyone with an idea of what could be wrong?

Upvotes: 1

Views: 441

Answers (1)

Machira Julius
Machira Julius

Reputation: 23

After the issue persisted even after checking all files and folders and ensuring they have the appropriate permissions, I decided to contact the ipage help desk and the problem was solved in a snap. The solution was to change the root permission (to 755) that had somehow been messed up. Since on the shared ipage hosting I don't have access to the root folder, changes had to be made in the backend. Error resolved!

Upvotes: 1

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