Reputation: 1

Infant details required in SSR - Enter 4INFT

I'm developing with sabre soap api. Now, I want to create passenger detail with all passenger types (ADT, CNN, INF) I have a problem with infant type. When I post the PassengerDetailRQ -> return 200 But in the EndTransaction response, I received an applicationResults's error message.

I have followed by this link . But not working.

Please tell me how to resolve this problem. Thanks!!!

You can see in the below:

PassengerDetail request:

    <PassengerDetailsRQ xmlns="http://services.sabre.com/sp/pd/v3_3" version="3.3.0" IgnoreOnError="true" HaltOnError="false">
    <PostProcessing IgnoreAfter="false" RedisplayReservation="true" UnmaskCreditCard="false" />
    <PreProcessing IgnoreBefore="false">
        <UniqueID ID=""/>
    </PreProcessing>
    <PriceQuoteInfo>
        <Link HostedCarrier="true" NameNumber="1.1" Record="1"/>
        <Link HostedCarrier="true" NameNumber="2.1" Record="1"/>
        <Link HostedCarrier="true" NameNumber="3.1" Record="2"/>
        <Link HostedCarrier="true" NameNumber="4.1" Record="3"/>
    </PriceQuoteInfo>
    <SpecialReqDetails>
        <AddRemarkRQ>
            <RemarkInfo>
                <Remark Code="H" SegmentNumber="A" Type="General">
                    <Text>TEST REMARK</Text>
                </Remark>
            </RemarkInfo>
        </AddRemarkRQ>
        <SpecialServiceRQ>
            <SpecialServiceInfo>
                <SecureFlight SegmentNumber="A">
                    <PersonName DateOfBirth="1980-01-01" Gender="M" NameNumber="1.1">
                        <GivenName>FATHER MR</GivenName>
                        <Surname>SUR</Surname>
                    </PersonName>
                </SecureFlight>
                <SecureFlight SegmentNumber="A">
                    <PersonName DateOfBirth="1989-06-25" Gender="F" NameNumber="2.1">
                        <GivenName>MOTHER MRS</GivenName>
                        <Surname>LINUX</Surname>
                    </PersonName>
                </SecureFlight>
                <SecureFlight SegmentNumber="A">
                    <PersonName DateOfBirth="2010-03-23" Gender="F" NameNumber="3.1">
                        <GivenName>CHILD MS</GivenName>
                        <Surname>SUR</Surname>
                    </PersonName>
                </SecureFlight>
                <SecureFlight SegmentNumber="A">
                    <PersonName DateOfBirth="2018-01-23" Gender="MI" NameNumber="4.1">
                        <GivenName>INFANT MSTR</GivenName>
                        <Surname>SUR</Surname>
                    </PersonName>
                </SecureFlight>
                <Service SegmentNumber="A" SSR_Code="CHLD">
                    <PersonName NameNumber="3.1" />
                    <Text>23MAR10</Text>
                </Service>
                <Service SegmentNumber="A" SSR_Code="INFT">
                    <PersonName NameNumber="1.1" />
                    <Text>SUR/INFANT MSTR/23SEP17</Text>
                </Service>
            </SpecialServiceInfo>
        </SpecialServiceRQ>
    </SpecialReqDetails>        
    <TravelItineraryAddInfoRQ>
        <AgencyInfo>
            <Ticketing TicketType="7T-"/>
        </AgencyInfo>
        <CustomerInfo>
            <ContactNumbers>
                <ContactNumber NameNumber="1.1" LocationCode="HAN" Phone="091-666-3333" PhoneUseType="B"/>
            </ContactNumbers>
            <Email Address="[email protected]" NameNumber="1.1" ShortText="ABC123" Type="CC"/>
            <PersonName Infant="false" NameNumber="1.1" PassengerType="ADT">
                <GivenName>FATHER MR</GivenName>
                <Surname>SUR</Surname>
            </PersonName>
            <PersonName Infant="false" NameNumber="2.1" PassengerType="ADT">
                <GivenName>MOTHER MRS</GivenName>
                <Surname>LINUX</Surname>
            </PersonName>
            <PersonName Infant="false" NameNumber="3.1" PassengerType="CNN" NameReference="C02">
                <GivenName>CHILD MS</GivenName>
                <Surname>SUR</Surname>
            </PersonName>
            <PersonName Infant="true" NameNumber="4.1" PassengerType="INF" NameReference="I13">
                <GivenName>INFANT MSTR</GivenName>
                <Surname>SUR</Surname>
            </PersonName>
        </CustomerInfo>
    </TravelItineraryAddInfoRQ>
</PassengerDetailsRQ>

PassengerDetail response:

        <PassengerDetailsRS xmlns="http://services.sabre.com/sp/pd/v3_3">
        <ApplicationResults xmlns="http://services.sabre.com/STL_Payload/v02_01" status="Complete">
            <Success timeStamp="2018-06-15T12:11:26.163-05:00"/>
            <Warning type="BusinessLogic" timeStamp="2018-06-15T12:11:25.226-05:00">
                <SystemSpecificResults>
                    <Message code="WARN.SWS.HOST.ERROR_IN_RESPONSE">.INVALID ACTION</Message>
                </SystemSpecificResults>
            </Warning>
            <Warning type="BusinessLogic" timeStamp="2018-06-15T12:11:25.451-05:00">
                <SystemSpecificResults>
                    <Message code="WARN.SWS.HOST.ERROR_IN_RESPONSE">CHECK ITINERARY</Message>
                </SystemSpecificResults>
            </Warning>
        </ApplicationResults>
        <TravelItineraryReadRS>
            <TravelItinerary>
                <CustomerInfo>
                    <ContactNumbers>
                        <ContactNumber LocationCode="HAN" Phone="091-666-3333-B-1.1" RPH="001"/>
                    </ContactNumbers>
                    <PersonName WithInfant="false" NameNumber="01.01" RPH="1">
                        <Email Comment="CC/ABC123">[email protected]</Email>
                        <GivenName>FATHER MR</GivenName>
                        <Surname>SUR</Surname>
                    </PersonName>
                    <PersonName WithInfant="false" NameNumber="02.01" RPH="2">
                        <GivenName>MOTHER MRS</GivenName>
                        <Surname>LINUX</Surname>
                    </PersonName>
                    <PersonName WithInfant="false" NameNumber="03.01" NameReference="C02" RPH="3">
                        <GivenName>CHILD MS</GivenName>
                        <Surname>SUR</Surname>
                    </PersonName>
                    <PersonName WithInfant="true" NameNumber="04.01" NameReference="I13" RPH="4">
                        <GivenName>INFANT MSTR</GivenName>
                        <Surname>SUR</Surname>
                    </PersonName>
                </CustomerInfo>
                <ItineraryInfo>
                    ... I REMOVED THIS DATA ...
                </ItineraryInfo>
                <RemarkInfo>
                    <Remark RPH="001" Type="General">
                        <Text>TEST REMARK</Text>
                    </Remark>
                </RemarkInfo>
                <SpecialServiceInfo RPH="001" Type="AFX">
                    <Service SSR_Code="OSI">
                        <PersonName NameNumber="04.01">I/SUR/INFANT MSTR</PersonName>
                        <Text>VN INF</Text>
                    </Service>
                </SpecialServiceInfo>
            </TravelItinerary>
        </TravelItineraryReadRS>

EndTransaction request:

<EndTransactionRQ Version="2.0.8" xmlns="http://webservices.sabre.com/sabreXML/2011/10" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <EndTransaction Ind="true" />
    <Source ReceivedFrom="SWS TEST" />
</EndTransactionRQ>

EndTransaction response:

        <EndTransactionRS xmlns="http://webservices.sabre.com/sabreXML/2011/10" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:stl="http://services.sabre.com/STL/v01" Version="2.0.8">
        <stl:ApplicationResults status="NotProcessed">
            <stl:Error type="BusinessLogic" timeStamp="2018-06-15T12:11:31-05:00">
                <stl:SystemSpecificResults>
                    <stl:Message>INFANT DETAILS REQUIRED IN SSR - ENTER 4INFT/...</stl:Message>
                    <stl:ShortText>ERR.SWS.HOST.ERROR_IN_RESPONSE</stl:ShortText>
                </stl:SystemSpecificResults>
            </stl:Error>
        </stl:ApplicationResults>
    </EndTransactionRS>

Upvotes: 0

Answers (2)

Andy K

Reputation: 109

Between the "CHECK ITINERARY" error and the "ENTER 4INFT/..." message on save, it would appear you are working with an AA itinerary, and are sending a 3INFT command. When airline is AA, you need to switch almost all commands starting with a 3 to starting with a 4. ie instead of sending 3INFT/... you send 4INFT/...

Hope this helps!

Upvotes: 0

Giancarlo

Reputation: 1427

If you check in the response PassengerDetailsRS/TravelItineraryReadRS/TravelItinerary/SpecialServiceInfo you'll see that none of the special services were added, and for that reason it is requested at the time of the EndTransaction call.

Without knowing the status of the itinerary, it is impossible to state the cause of the 2 warnings returned:

<ApplicationResults xmlns="http://services.sabre.com/STL_Payload/v02_01" status="Complete">
    <Success timeStamp="2018-06-15T12:11:26.163-05:00"/>
    <Warning type="BusinessLogic" timeStamp="2018-06-15T12:11:25.226-05:00">
        <SystemSpecificResults>
            <Message code="WARN.SWS.HOST.ERROR_IN_RESPONSE">.INVALID ACTION</Message>
        </SystemSpecificResults>
    </Warning>
    <Warning type="BusinessLogic" timeStamp="2018-06-15T12:11:25.451-05:00">
        <SystemSpecificResults>
            <Message code="WARN.SWS.HOST.ERROR_IN_RESPONSE">CHECK ITINERARY</Message>
        </SystemSpecificResults>
    </Warning>
</ApplicationResults>

I would guess UC segments in the itinerary.

Upvotes: 1

Infant details required in SSR - Enter 4INFT

Answers (2)

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