CODEWITHSUNDEEP
securityauthenticationneo4jboltneo4j-desktop
Michael Black
Michael Black

Reputation: 689

Neo4j Bolt: The client is unauthorized due to authentication failure

I have a Bolt Authentication issue that I don't know how to solve. I restored a backup from my online provider to my local machine. I can launch the browser and run "CALL db.schema" and the query returns. But when i try to just select a sample set of data I'm seeing this in the logs and the query never returns.

2018-06-25 14:39:23.778+0000 ERROR Unexpected error detected in bolt session 'ace2d3fffe92e75d-0005b714-00000004-4c1990029792d052-f94315d8'. The client is unauthorized due to authentication failure.
org.neo4j.bolt.v1.runtime.BoltConnectionFatality: The client is unauthorized due to authentication failure.
    at org.neo4j.bolt.v1.runtime.BoltStateMachine.handleFailure(BoltStateMachine.java:742)
    at org.neo4j.bolt.v1.runtime.BoltStateMachine.handleFailure(BoltStateMachine.java:728)
    at org.neo4j.bolt.v1.runtime.BoltStateMachine.access$500(BoltStateMachine.java:62)
    at org.neo4j.bolt.v1.runtime.BoltStateMachine$State$1.init(BoltStateMachine.java:435)
    at org.neo4j.bolt.v1.runtime.BoltStateMachine.init(BoltStateMachine.java:145)
    at org.neo4j.bolt.v1.messaging.BoltMessageRouter.lambda$onInit$0(BoltMessageRouter.java:70)
    at org.neo4j.bolt.runtime.MetricsReportingBoltConnection.lambda$enqueue$0(MetricsReportingBoltConnection.java:69)
    at org.neo4j.bolt.runtime.DefaultBoltConnection.processNextBatch(DefaultBoltConnection.java:195)
    at org.neo4j.bolt.runtime.MetricsReportingBoltConnection.processNextBatch(MetricsReportingBoltConnection.java:87)
    at org.neo4j.bolt.runtime.DefaultBoltConnection.processNextBatch(DefaultBoltConnection.java:143)
    at org.neo4j.bolt.runtime.ExecutorBoltScheduler.executeBatch(ExecutorBoltScheduler.java:170)
    at org.neo4j.bolt.runtime.ExecutorBoltScheduler.lambda$scheduleBatchOrHandleError$2(ExecutorBoltScheduler.java:153)
    at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1590)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:748)

In my config file I can turn off security: dbms.security.auth_enabled=false and things will work. But I'd like to understand why/how I'm getting this error so I don't have to do that. In the administration tab of the desktop I've tried changing the password and it says it's successful but the error still remains?

Upvotes: 2

Views: 4748

Answers (1)

Michael Black
Michael Black

Reputation: 689

Restoring to an identical version resolves issue. So good knowledge to have, back ups must be restored to identical versions. Or at least v3.3.5 restored to 3.4 will present this issue.

Upvotes: 1

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