CODEWITHSUNDEEP
ssl-certificateexchange-serveroutlook-web-app
CN1002
CN1002

Reputation: 1115

Why MS Exchange 2013 OWA stuck in "loading", not able to open?

I am running MS Exchange 2013. Recently I have been able to open OWA on all browsers until I noticed that I can no longer open OWA in Chrome, Safari, and Opera (I am seeing a blank page). I can only open OWA in Internet Explorer and Firefox. I searched on the web and realized that it is related to Update Issues or SSL Certificates. First I checked my SSL certificates, they are set to "Microsoft Exchange". According to this post I ran this UpdateCas.ps1 in PowerShell and it was successful. Now I tried open OWA in Chrome, it showing a blank page BUT this time the tab title of the page is showing Loading but not opening.

I believe it is updates related and running UpdateCas.ps1 got me one step close to solution.

How do solve this problem? What am I missing? Any links to possible solutions are appreciated.

Upvotes: 1

Views: 1879

Answers (1)

MrSpoke23
MrSpoke23

Reputation: 41

I had similar issues back in the day.

The blank page can occure in one of the following scenarios:

  • SSL binding configuration issues
  • SSL certificate is missing
  • Incorrect time settings in server clock

Most of the times it goes back to SSL issues. Therefore, try to check the currently assigned SSL certificate e.g. https://www.ssllabs.com/ssltest/. Consider to create one with Letsencrypt

In IIS go to Sites --> Default Web Site --> Bindings --> Action and check the Site Bindings. Dont forget to restart IIS afterwards IISRESET /NOFORCE

Install the latest CU for exchange 2013. Often reinstalling it solves a lot of configuration issues.

Upvotes: 3

Related Questions