ira
ira

Reputation: 2644

Firebase stopped reporting in_app_purchase events

On June 12th firebase console stopped reporting the automatically tracked in_app_purchase event for several of our apps (across multiple projects). Our projects are linked with GPC as required and the tracking used to work reliably prior to June 12th. It should not be an issue in the app as it happened for multiple apps independently and moreover we have at least one app where the tracking still works.

Has anyone encountered similar issue and knows how to fix it?

Thank you!

Upvotes: 3

Views: 3854

Answers (1)

Eran Sadeh-Or
Eran Sadeh-Or

Reputation: 46

We encountered the same issue and approached Firebase Support. They answered quickly (within a couple of hours!), so I'll share their response: "Subscriptions are not automatically tracked by Firebase. See this page for more information.

The reason why you're seeing the in_app_purchase previously is due to a bug on our end, and it got fixed last June 13.

Apologies for any inconvenience this might've caused you."

Possible workarounds could be manually reporting an event upon purchase or using the Google Play Revenue dashboard and subscription graphs.

Upvotes: 3

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