Reputation: 461
I have a sample table which has the helpdesk call centre data. In this table call logs and related stuffs are being stored. This table has a call_no
and a date_logged
column.
I am trying to use one case where I can get the total number of calls over a given time period.
Below is the sample code.
SELECT
COUNT(CASE WHEN CALLS.DATE_LOGGED BETWEEN '2018/04/06' AND '2018/04/07'
THEN calls.CALL_NO END) AS "CALLS LOGGED YESTERDAY"
FROM
LOGGED_CALLS CALLS
This is giving me the total number of calls that are in my system, I do not want to use a where clause outside of this condition.
Let us assume that it is the 7th of April again and I want to get the calls logged from the day before
Upvotes: 1
Views: 1725
Reputation: 129
Use SUM instead of COUNT:
SELECT
SUM(CASE WHEN CALLS.DATE_LOGGED BETWEEN '2018/04/06' AND '2018/04/07'
THEN 1 ELSE 0 END) AS "CALLS LOGGED YESTERDAY"
FROM LOGGED_CALLS CALLS
Upvotes: 6