CODEWITHSUNDEEP
twiliodialogflow-es
Mazlan Alam Malik
Mazlan Alam Malik

Reputation: 119

Initiate dialog using Dialogflow, Twilio & Node Js.

I am trying to find a way to trigger a Dialogflow event from Node Js to start a conversation with the end user.

For example, I'd like to send a text message to the end user reminding them about their appointment and ask them for a confirmation.

As I understand it, I would need to initiate the conversation with the end user, and programatically set the entities and context in Dialogflow. Any insights on how I might achieve this?

i.e.

DIALOGFLOW AGENT: Hi John, I'd like to confirm you appointment for 2pm this Thursday?

Upvotes: 0

Views: 604

Answers (1)

mattcarrollcode
mattcarrollcode

Reputation: 3469

Dialogflow doesn't currently support proactively sending messages on any platforms. You can send your own messages via the platform's API and any responses to that message will be received by your Dialogflow agent and responded to.

Upvotes: 1

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