Preeti
Preeti

Reputation: 1386

Crystal Reports Error 20997

I've created some reports in CR 7 and VB6 which connect to an SQL Server2000 database. Then I've created the Setup program by using the VB Deployment Wizard. The problem is that in some (not all) Windows XP machines. I get the error 20997 when I try to preview the reports. Could anyone please give me a quick help?

I am getting this error at : cryCompare.action = 1 /* HERE */

I tried registering : cpeaut32.dll also.It is registering successfully.

Thinks.

Upvotes: 0

Views: 6567

Answers (1)

Noelpotnic
Noelpotnic

Reputation: 31

Check your printer page dimensions vs what the report is expecting. I recently ran into this issue with Crystal Reports 7, Win XP and a Label Printer and setting the proper label size in the print drivers fixed it for me.

Upvotes: 1

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