CODEWITHSUNDEEP
sitecoremicrosoft-dynamicsdynamics-crm-365
Andreas Uldall Leonhard
Andreas Uldall Leonhard

Reputation: 315

Is Sitecore Connect customizable?

I am sitting with a project where I need to do a 2-way synchronize between Sitecore 8.2 and Microsoft Dynamics 365. From what I have been able to find, I see that version 1.4.1 can connect the following out of the box.

-Campaigns -Contacts -Marketing lists

I need to synchronize far more than that, and I am curious about whether or not Sitecore Connect is customizable to synchronize with everything there is in Dynamics 365. I have read all the documentation I could find, without finding an answer.

There is also the option of upgrading to sitecore 9, and using Dynamics CRM Connect 2.x. But again, I can't find much documentation about the possibilities of 2.x

Is Sitecore Connect 1.4.x/2.x customizable to a point where you can synchronize everything?

Upvotes: 1

Views: 87

Answers (1)

Jay S
Jay S

Reputation: 7994

Yes, you can customize what data is being sent back and forth. Some example mappings are shown in the documentation for 2.0.1: http://integrationsdn.sitecore.net/DynamicsCrmConnect/v2.0.1/adding-custom-data/dynamics-to-sitecore/custom-contact-facets/index.html

For v1.4.1, you can check the documentation for additional CRM entities: http://integrationsdn.sitecore.net/DynamicsCrmConnect/v1.4.1/cookbooks/supporting-additional-crm-entities/index.html

Ultimately, this is all based on the Data Exchange Framework which is a fully customizable connection framework.

Upvotes: 1

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