Reputation: 21
I have configured apex instance to use smtp email, and I can send email with IR when using download option from action menu. But the IR subscription is not sending email. How to troubleshoot problem?
Upvotes: 2
Views: 742
Reputation: 60312
Since you have determined that APEX is able to send emails, but IR subscriptions are not being done (note: you may have to wait 24 hours before you see anything happen), you should check that the ORACLE_APEX_WS_NOTIFICATIONS scheduler job exists and is enabled and running without error.
You can do this by logging in (as either SYS, or as the APEX_nnnnnn user) and running the following queries:
select job_name, enabled, state, last_start_date
from all_scheduler_jobs
where job_name = 'ORACLE_APEX_WS_NOTIFICATIONS';
select status, actual_start_date, errors
from all_scheduler_job_run_details
where job_name = 'ORACLE_APEX_WS_NOTIFICATIONS'
order by log_id desc;
The output of the above queries should give further clues on what's failing and why.
Upvotes: 1