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alexa-skills-kit
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Reputation: 3067

Amazon Alexa Intent not recognizing slot

I have a simple Alexa app. Language is en-AU.

I am testing in the console. I am typing, not using a microphone, so the problem is not in speech recognition.

On launch, I ask the user for the bus stop number. The intent definition JSON is below.

If I type "it is 3038" it works. Alexa calls my custom intent and the number is recognized and passed to lambda function. All good.

But if I type "it's 3038" it doesn't work! A built-in fallback intent is triggered instead.

Also, if I just put a number, it doesn't work. A lot of other phrases don't work either even though I am typing exactly the same phrase from the intent slot definition.

Why is this not working reliably and how can I let users provide just a number without using a specific phrase that Alexa likes. 

{
                "name": "GetBusStopIntent",
                "slots": [
                    {
                        "name": "stop",
                        "type": "AMAZON.FOUR_DIGIT_NUMBER"
                    }
                ],
                "samples": [
                    "Stop number is {stop}",
                    "It is {stop}",
                    "Bus stop number is {stop}",
                    "It's {stop}",
                    "{stop}"
                ]
            }

Upvotes: 0

Views: 802

Answers (2)

user3782955
user3782955

Reputation: 1

I also faced the same issue and the fix was very simple.

As you are using the keyboard to enter text for the SLOT for 4 digit number, you want to enter in WORDS, and not as digits

you are trying "it is 3038" instead you should type "it is three zero three eight"

Upvotes: 0

Chuck LaPress
Chuck LaPress

Reputation: 278

To specify spoken numbers in the Amazon provided testing suite as in your specific use case. stop 3038 would be rendered as ‘my stop is three zero three eight’ also play with just utilizing AMAZON.NUMBER instead of FOUR_DIGIT_NUMBER my experience is you’ll get better reckoning of the utterance

Upvotes: 1

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