CODEWITHSUNDEEP
ibm-watsonwatson-conversationbotkit
cleobatista
cleobatista

Reputation: 45

How can I trigger a dialog in Watson Conversation?

I need trigger a specific dialog in ibm-watson conversation, but without ask the user to type something (like a intent). I need to use botkit to init a specific dialog. That's is possible? I'm looking for in all possible documentation and links at Google, but not successfully :/

Upvotes: 0

Views: 518

Answers (1)

Naktibalda
Naktibalda

Reputation: 14120

Sending initial empty message triggers welcome event in the dialog.
To make it do something different, you could set some variable in the context and add condition for that variable to welcome branch in the dialog.

This is how I implemented it in my bot:

function handleHelloEvent(bot, message) {
    message.type = 'welcome';
    const contextDelta: any = {};

    if (message.intent) {
        contextDelta.initialIntent = message.intent;
    }
    //more fields here

    watsonMiddleware.sendToWatsonAsync(bot, message, contextDelta).catch((error) => {
        message.watsonError = error;
    }).then(() => {
        //this is the same function which handles message_received events
        return handleWatsonResponse(bot, message);
    });
}

function handleWatsonResponse(bot, message) {
    bot.reply(message, message.watsonData.output.text.join('\n'));
}

controller.on('hello', handleHelloEvent);
controller.on('message_received', handleWatsonResponse);

hello event is specific to webchat/botkit anywhere, you may need to handle different events for different platfoms.
A similar example of code handling welcome event: https://github.com/watson-developer-cloud/botkit-middleware/#dynamic-workspace
(I wrote that one too, so it is a bit too similar).

Dialog example: enter image description here

Upvotes: 1

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