CODEWITHSUNDEEP
windows-installer
Roman Starkov
Roman Starkov

Reputation: 61512

Publisher URL vs Support URL in Windows installers

While polishing off an installer of mine, I noticed something weird in the Programs and Features dialog of Windows 7:

The problem seems ubiquitous: for most of my installed apps that supply these links, clicking "Support" takes me to the developer's website, and clicking "Help" takes me to their "Support" page.

example

Should I follow suit with my installer, or actually compensate for this?

Upvotes: 0

Views: 173

Answers (2)

Christopher Painter
Christopher Painter

Reputation: 55601

Realize the links you pick must be forever ( distant echo: forever, forever, forever )

I'd set both the the same redirect URL that takes you to the product protal du jour. Or if you like, create two redirect URL's and then handle it there. Once you ship you can't change what's in Add/Remove Programs but you can change your mind on where your redirect's take you.

Upvotes: 0

Yan Sklyarenko
Yan Sklyarenko

Reputation: 32270

I would say this is totally up to you. I don't know about any policies / best practices being relied on that.

Upvotes: 1

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