CODEWITHSUNDEEP
dialogflow-es
Defarine
Defarine

Reputation: 292

DialogFlow: Give an answer based on a parameter entered?

I want to create a DialogFlow Response based on the parameter given

Example:

Intent:
Training:
    I want support as a $supporttype

where $supporttype is an entity. The desired answer should be dependend of the value of $supporttype

Response: (if $supporttype=="Gold")
        Yes, your question will be answered in 5 minutes.

or if $supporttype is not "Gold"

Response: (if $supporttype!="Gold")
        Your question will be put in the queue.

Is there any easy way to achieve this? Or do I have to make a web hook for such a feature?

Thanks!

Upvotes: 1

Views: 1438

Answers (2)

corylulu
corylulu

Reputation: 3499

Late response, but maybe someone will find this answer useful if you prefer not having to use fulfillment webhooks and you only need to utilize one parameter.

https://stackoverflow.com/a/55926775/1011956

Upvotes: 0

Prisoner
Prisoner

Reputation: 50701

You need to use a webhook to create conditional responses.

There is a built-in code editor that can assist with this.

Upvotes: 1

Related Questions