Reputation: 820
Someone from my team accidentally promoted app to production. However, we're using that app explicitly for testing purposes, and want it to be visible for internal testers only.
There are several other questions asking the same thing, but none of them has legit answer.
Accepted answer here suggests creating new app Remove app from production and use beta testing instead
Here it says it's not even possible Android deactivate production apk
So, my question is - is it possible to remove app from production while keeping testing channels available?
Upvotes: 13
Views: 5925
Reputation: 11
same question here, it's been 3 years now. but seems still not be possible.
but did someone managed to remove app from production and keep testing. anno q4 2022?
My solution / workaround for now is. to Publish the app, wait for testusers to install it using the internal testing and then Unpublish the app right after everyone did install the app. the testusers will also get update on internal test track.
Problem still exists that no new testusers cannot be added, new users will get a deadlink when the app is unpbulished
Upvotes: 1
Reputation: 17397
No, it's not possible.
What you could try to do as a workaround is publish to prod an APK which isnt compatible with any device, e.g. maxSdkVersion=1 or minSdkVersion=Z, but it's possible that Play Console has some validations on these values. And this will not completely unpublish the app: it will still be visible in the Play Store, but it will not be installable at least.
Sorry, I know the answer is not very satisfying, but there is no way to completely remove an app from prod without also removing it from the other tracks.
Upvotes: 5
Reputation: 12459
You can unpublish your app. and republish anytime. You can have a look at this question.
However, we're using that app explicitly for testing purposes, and want it to be visible for internal testers only.
For this, you can use internal test.
Goto Console -> Select your app. -> Release management -> App release -> Internal test track -> manage.
Here you can manage your internal test. It allows you to test app in internal environment for selected users/testers.
Upvotes: -5
Reputation: 820
I've contacted Google support and they confirm that it's currently unsupported. Here's a copy of their response:
Thanks for contacting Google Play Developer Support!
Regarding your concerns, at this time our system does not support the rollback functions for app which was already published to Production track.
As you stated previously, unpublishing options could not solve your issue, and please noted that Google currently does not support the deletion of apps with downloads from current users, past or inactive users, or users that have downloaded apps for testing purposes.
Consequently, the workaround under this circumstance is to upload a new app with new package only to the Open Beta track for the testers again.
I absolutely understand this is a significant inconvenience.
We hope this helps answer your question. Thanks for your understanding and continued support.
Upvotes: 8