CODEWITHSUNDEEP
ibm-watsonwatson-conversation
Igor L.
Igor L.

Reputation: 3475

What is the Customer ID to delete logs from a Watson Assistant Workspace?

In WA workspace in the improve section (watsonplatform.net/eu-de/WA_INSTANCE_ID/workspaces/WA_WORKSPACE_ID/improve/userdata) I can see all the conversations users had with our chatbot.

I would like to try to delete these utilising the delete labeled data api - https://cloud.ibm.com/apidocs/assistant?curl=#delete-labeled-data

The api call:

deletes all data associated with a specified customer ID. The method has no effect if no data is associated with the customer ID.

Where can I find the Customer ID?

Upvotes: 0

Views: 437

Answers (1)

DSeager
DSeager

Reputation: 227

As documented here in the docs you have to set a header on your /message POST requests, which associates that message with the customer ID sent.

The example is

curl -X POST -u "apikey:3Df... ...Y7Pc9"
 --header
   'Content-Type: application/json'
   'X-Watson-Metadata: customer_id=abc'
 --data
   '{"input":{"text":"hello"}}'
  'https://gateway-eu-de.watsonplatform.net/assistant/api/v1/workspaces/{workspaceID}/message?version=2018-09-20'

You have to create and set the customer ID, which could be a user ID, UUID session ID or some other unique identifier to a user of your bot.

If you have been sending messages in without a customer ID, then it does not look like these can be deleted.

If you are using user analytics as described here then I would recommend setting the user_id to the same value as customer ID.

If using the NodeJS SDK the headers are set in the payload in the call to message:

var payload = {
  workspace_id: workspace,
  context: req.body.context || {},
  input: req.body.input || {}
}
payload.headers = {'X-Watson-Metadata': `customer_id=${req.session.id}`}
assistant.message(payload, (err, data) => {
...

Upvotes: 2

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