CODEWITHSUNDEEP
voice-recognitionivrvoicexmlavaya
Nurlan
Nurlan

Reputation: 103

How to capture voice of user using Avaya IVR?

Dears,

I want to capture voice of users using IVR built on Orchestration Designer and store it in file system as wav files. As far as I know, there is a way to do that by using Speech Servers such as Nuance,but, since it is expensive we want to find an alternative way. I have been searching internet for week, but could not find anything related. Is there a way to capture voice using java or voiceXML? Is it even possible without using speech servers?

Upvotes: 0

Views: 447

Answers (1)

Shashi Ranjan
Shashi Ranjan

Reputation: 31

you could use recoding node to record the voice. '.wav' would be saved in data/temp in your application but it would be deleted once your session is over. You need to write customize java code to copy and paste from temp to your local dir before the session gets invalidated.

Upvotes: 0

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