CODEWITHSUNDEEP
dynamics-crmmicrosoft-dynamicsmicrosoft-teamspower-automate
NDevBrad
NDevBrad

Reputation: 19

Teams Integration with Microsoft Dynamics CRM 365

I want to be able to send messages from a chat in Microsoft Teams to Microsoft Dynamics manually (as a new record, i.e. as a case). I have had a look at using Flow however it only includes triggers when a new channel message is created or when you are mentioned in a channel message. These are very specific and will not fit our needs.

Has anyone done this before or have any suggestions as to how to do this?

Upvotes: 1

Views: 175

Answers (3)

Jirayia
Jirayia

Reputation: 73

I can only suggest another workaround:

Set up a bot that you can integrate in your Teams channel. From there you can feed the bot with information you want him to post to Dynamics.

Upvotes: 0

Arun Vinoth PrecogTechnologies
Arun Vinoth PrecogTechnologies

Reputation: 22846

I see what you are asking, this is possible by using a custom action like in Slack.

This is not yet available in MS Teams.

Upvotes: 0

James Wood
James Wood

Reputation: 17562

Use a Logic App. The teams connector has support for Get Messages.

Upvotes: 0

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