How to unlock a runner?

Question

Context

I am the (beginner) admin of my company GitLab server and I have a shared runner that is locked for an unknown reason. I couldn't find any information about what it means to be locked (and the difference with "paused") or how a runner can get locked. I also tried to find a way to unlock it, but all I could find was "how to register an unlocked runner in the first place".

What I did

1. Remove the runner from https://gitlab.my-company.com/admin/runners.
2. Unregister the runner with gitlab-runner unregister the-runner-name.
3. Register a new one with gitlab-runner register --locked=false.
4. Clean everything with gitlab-runner verify --delete.

What I wanted to do

Edit the current runner with something like gitlab-runner edit the-runner-name --locked=false.

What I wanted to do even more

Go to https://gitlab.my-company.com/admin/runners and click on Unlock runner.

Question

Is there a way to unlock a runner or do I have to unregister it each time it's locked and register a new one?

Answer 1

Just go to runners page and click you runner (or Edit icon next to its name). It should lead you to a screen where you can remove Locked status.

You may be using some old version of gitlab or have no sufficient permissions if you can't access this screen.