kishore
kishore

Reputation: 61

App is removed from google playstore due to violation of SMS permission

How to publish my app in play store again? I had filled the appeal form and submitted.

while submitting my app, i marked Default SMS handler and phone handler permissions.

Application Information:

This Application will stand as communication point between Farmer, Call Center and Doctor.

Farmer will make a call to call Center that his/her cattle is suffering from health issues and then call center person will create ticket by taking basic information about cattle health issues. The created ticket will automatically should show in our app which doctors are using.

ticket details can seen in application by two ways

  1. when doctor is in online(like connected to internet) we are call api to show the created tickets.

  2. If the doctor is in remote area that where the internet connection is not available or poor internet connection doctors should see the created tickets details based on SMS message.

    In offline we are getting created tickets details using SMS message so that we are using the READ_SMS permission.

    If doctor is confused about farmer address he can call the farmer for the location or any other information related to treatment For that we are using PHONE_CALL permission.

Upvotes: 0

Views: 230

Answers (3)

Alpesh Vaghasiya
Alpesh Vaghasiya

Reputation: 186

Yes Google removed almost all app which have READ_SMS permission even mine as well. After that i have implement using Google API, You don't need READ_SMS permission anymore after that. Have a look at this Google code, https://developers.google.com/identity/sms-retriever/overview

Upvotes: 2

Mehta
Mehta

Reputation: 1226

READ_SMS & CALL_PHONE are sensitive permissions and Google requires you to have a Privacy Policy.

You can fix this violation by removing sensitive permissions from your application and then update your version and resubmit to play store.

Upvotes: 0

kundan kamal
kundan kamal

Reputation: 672

I think you have not given any privacy policy url. If not then please upload the privacy policy url on the console. I have also faced these issue but now my application is in play store.

Upvotes: 0

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