CODEWITHSUNDEEP
androidunity-game-enginegoogle-playbranch.io
Umair Bhatti
Umair Bhatti

Reputation: 41

App removed from Google Play because of branch.io

Our App which is being made on unity has been removed from Google Play Store and got these details in email :

Your app is using the Branch IO SDK, which is uploading users Installed Packages information to https://api.branch.io/v1/applist without a prominent disclosure. Prior to the collection and transmission, it must prominently highlight how the user data will be used, describe the type of data being collected and have the user provide affirmative consent for such use.

We went through our project and apparently we are not using any branch.io sdk explicitly in our app. We weren't able to find any fix on any forums. How can we find the issue and fix it? Please help.

Upvotes: 2

Views: 2120

Answers (1)

Joon Lee
Joon Lee

Reputation: 328

This was part of a recent change the Google made related to GDPR. You should have gotten a warning email from Google as well as Branch regarding this.

You must remove all versions of your Android App (Active/Inactive/Archived) that have the Android Branch SDK version < 2.11.1.

Once you remove these versions, Google should place your App back onto the Play Store.

Here is a guide on removing older versions of your App: https://branch.app.link/apk-removal-guide.

If you run into any issues, please write into [email protected]. Thanks.

Upvotes: 3

Related Questions