CODEWITHSUNDEEP
docusignapi
Nodos
Nodos

Reputation: 85

Docusign recipient view url expires after 5 minutes

When a user clicks a button I'm generating multiple recipient views url. It's working, but after 5 minutes I get event=ttl_expired. I tried increasing the duration adding notification in the request: "notification": {"expirations": {"expireAfter": 3,"expireEnabled": true},"useAccountDefaults": false} Can it be increased the ttl_expired ? Or it needs a new recipient view url after the old one expired? If yes how should the flow look like?

Upvotes: 1

Views: 555

Answers (1)

Drew
Drew

Reputation: 5029

The Notifications -> Expirations parameter only applies to Envelope expiration. The Recipient View URL expiration cannot be extended beyond the 5 minute limit.

The workflow should be that the URL is only generated when the recipient's identity is verified and they are immediately ready to sign the envelope.

Upvotes: 2

Related Questions