CODEWITHSUNDEEP
phpwordpresswoocommercehook-woocommerceorders
Mr. Jo
Mr. Jo

Reputation: 5281

WooCommerce order status hook not triggering

I'm using the following function to detect if an order is set into pending. This happens between the payment page and the payment provider notification:

add_action( 'woocommerce_order_status_pending', 'status_pending' );
function status_pending( $related_job ) {
    error_log('Triggered');
}

The problem is that I don't get any error log which shows me that the function work. But it becomes crazier. When I update the status via the dashboard from completed to pending, the log appears. So I've absolutely no idea why it's not working during the checkout process. Any recommendations or ideas what could be the problem?

Upvotes: 1

Views: 5537

Answers (2)

LoicTheAztec
LoicTheAztec

Reputation: 254373

The "pending" order status is the default status for orders before customer get on a payment gateway, just after order creation.

So the best way is to use a hook once the order is created, before payment method process:

1) try first the woocommerce_checkout_order_processed action hook (3 args): 

add_action( 'woocommerce_checkout_order_processed', 'order_processed_with_pending_status', 10, 3 );
function order_processed_with_pending_status( $order_id, $posted_data, $order ) {
    error_log('Triggered');
}

2) Alternatively try the woocommerce_checkout_update_order_meta action hook (2 args): 

add_action( 'woocommerce_checkout_update_order_meta', 'order_processed_with_pending_status', 10, 2 );
function order_processed_with_pending_status( $order_id, $data ) {
    error_log('Triggered');
}

Both should work…

Upvotes: 4

Ali_k
Ali_k

Reputation: 1661

That's because the hook is only triggering on order status change not on order creation, there is another hook that you can use to detect new orders, you can use the order ID to get order object which you can use to find out the order status:

add_action( 'woocommerce_new_order', 'prefix_new_wc_order',  1, 1  );
function prefix_new_wc_order( $order_id ) {
    $order = new WC_Order( $order_id );

}

The hook above is only triggered in checkout process, so creating orders on backend won't trigger it.

Upvotes: 1

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