Andy Jones
Andy Jones

Reputation: 81

Why is Stripe not giving me a Payment Intents requires_action status when I use a 3D Secure test card number?

In following the Stripe documentation for Billing and Subscriptions, I'm using PaymentIntents to create a subscription. It works fine if I enter a test card that doesn't require 3D Secure. But it I use one that does, instead of giving me a status of requires_action, it just gives a error on the card.

//Create customer
$customer = \Stripe\Customer::create(array(
      "source" => $token,
      "email" => $subscriber_email)
    );

    // Get customer variables from Stripe response
    $payment_livemode = $customer->livemode;
    $payer_id = $customer->id;

    // Now put customer on subs plan    
    try {   
        $subscription = \Stripe\Subscription::create([
          "customer" => $payer_id,
          "items" => [
            [
              "plan" => $subscription_plan
            ],
          ],
           "expand" => ["latest_invoice.payment_intent"],
        ]);

        $subscription_id = $subscription->id;
        $subscription_plan_id = $subscription->items->data[0]->plan->id;
        $subscription_latest_invoice_status = $subscription->latest_invoice->status;
        $subscription_latest_invoice_id = $subscription->latest_invoice->id;
        $subscription_latest_invoice_payment_intent_status = $subscription->latest_invoice->payment_intent->status;
        $subscription_latest_invoice_payment_intent_client_secret = $subscription->latest_invoice->payment_intent->client_secret;

        $_SESSION['subscription_latest_invoice_payment_intent_client_secret'] = $subscription_latest_invoice_payment_intent_client_secret;

        if ($subscription_latest_invoice_payment_intent_status=='succeeded') {
             header("Location: ../payment-success");
        }
        if ($subscription_latest_invoice_payment_intent_status=='requires_payment_method') {
             header("Location: ../payment?payment_status=failed&inv=$subscription_latest_invoice_id");
        }
        if ($subscription_latest_invoice_payment_intent_status=='requires_action') {
             header("Location: ../payment?payment_status=requires_action");
        }
    } catch(\Stripe\Error\Card $e) {

          $body = $e->getJsonBody();
          $err  = $body['error'];

          if ($err['code']=="subscription_payment_intent_requires_action") {
              header("Location: ../payment/requires_action");
          }

        } catch (\Stripe\Error\RateLimit $e) {
          // Too many requests made to the API too quickly
        } catch (\Stripe\Error\InvalidRequest $e) {
          // Invalid parameters were supplied to Stripe's API
        } catch (\Stripe\Error\Authentication $e) {
          // Authentication with Stripe's API failed
          // (maybe you changed API keys recently)
        } catch (\Stripe\Error\ApiConnection $e) {
          // Network communication with Stripe failed
        } catch (\Stripe\Error\Base $e) {
          // Display a very generic error to the user, and maybe send
          // yourself an email
        } catch (Exception $e) {
          // Something else happened, completely unrelated to Stripe
        }

I'm using test cards on this page: https://stripe.com/docs/testing#three-ds-cards

I have chosen the card with this number: 4000 0000 0000 3220

Here's my error details: Status:402 Type:card_error Code:subscription_payment_intent_requires_action Message:Payment for this subscription requires additional user action before it can be completed successfully. Please refer to the use of the enable_incomplete_payments parameter here: https://stripe.com/docs/billing/lifecycle#incomplete-opt-in

My API version is 2018-05-21.

Can anyone give me a clue to what I'm doing wrong?

Upvotes: 8

Views: 14443

Answers (3)

wesbos
wesbos

Reputation: 26317

In case anyone else hits this, I was prototyping a checkout and updating the payment intent with some coupon info on an input blur.

Turns out I was updating the payment intent after 3d secure opened, but before it had been confirmed.

Upvotes: 0

t0mpl
t0mpl

Reputation: 5025

I had the same problem and actually, the API version is not the version of the library you download, you have to change it in your dashboard, https://dashboard.stripe.com/developers

Upvotes: 3

hmunoz
hmunoz

Reputation: 3331

Answered in the comments, just posting here for visibility:

Hi Andy, since you are on an older API version, to support 3DS on subscriptions, you should be using this guide instead: https://stripe.com/docs/billing/migration/strong-customer-authentication#upgrading-integration.

This means updating your API version or passing the enable_incomplete_payments flag when creating the subscription, as the error message points out.

Upvotes: 6

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