CODEWITHSUNDEEP
botframeworkazure-bot-service
Vignesh
Vignesh

Reputation: 111

Chatbot is not working once created the Web App bot in Azure bot service

I created a Web app bot in Azure portal. LUIS, App service, Insights got created automatically. This is a Basic bot using SDK-V4. It got created successfully. But after it when i tried to test the bot using "Test in Web Chat" it gave the "Failed to send activity: bot returned an error". I didn't even deployed any code for the bot. PFB the screenshot of the issue below.

I just downloaded the bot source code and did some changes. It is working fine in Emulator by getting connected to LUIS. But in "Test using web chat" it is not working even with or without deployment of code. I checked the following already:

  1. Message Endpoints.
  2. MS App ID and MS App Password in App service.

Actual getting results:

In App Insights:

Message : POST to SAP_Bot-DEV failed: POST to the bot's endpoint failed with 
          HTTP status 500 POST to the bot's endpoint failed with HTTP status 
          500.
Failed Message: Microsoft.Bot.ChannelConnector.BotAPI.ThrowOnFailedStatusCode

Call Stack:

Microsoft.Bot.Schema.BotException:
   at Microsoft.Bot.ChannelConnector.BotAPI+<PostActivityToBotAsync>d__31.MoveNext (Microsoft.Bot.Base.ChannelConnector, Version=3.2.3.0, Culture=neutral, PublicKeyToken=null)
Inner exception System.Exception handled at Microsoft.Bot.ChannelConnector.BotAPI+<PostActivityToBotAsync>d__31.MoveNext:
   at Microsoft.Bot.ChannelConnector.BotAPI.ThrowOnFailedStatusCode (Microsoft.Bot.Base.ChannelConnector, Version=3.2.3.0, Culture=neutral, PublicKeyToken=null)
   at Microsoft.Bot.ChannelConnector.BotAPI+<PostActivityToBotAsync>d__31.MoveNext (Microsoft.Bot.Base.ChannelConnector, Version=3.2.3.0, Culture=neutral, PublicKeyToken=null)

In Browser:

{error: {code: "BotError", message: "Failed to send activity: bot returned an error"},…}
error: {code: "BotError", message: "Failed to send activity: bot returned an error"}

httpStatusCode: 500[In Browser][1]

[App Insights Screenshot][2]

Upvotes: 1

Views: 3797

Answers (2)

Vignesh
Vignesh

Reputation: 111

The issue got resolved. Initially we created the MS application ID and password manually by creating an application in azure portal. There was some issue with the manually created ID, then we tried with automatic app ID creation (after getting required authorization in azure portal) and it works. Thank you all for your support.

Upvotes: 0

Elma Sarah Daniel
Elma Sarah Daniel

Reputation: 121

Try publishing your bot and check if the messaging endpoint url is not set to localhost but to your published url in azure and in registration portalset your messaging endpoint as the redirect url

Upvotes: 0

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