CODEWITHSUNDEEP
rshiny
fsn42
fsn42

Reputation: 13

Shiny R app error "too long to respond" but works from different directory

My organization runs Shiny apps over a server that pulls the app.R files from a directory. When I go to the internal site for the directory I get an error: "An error has occurred The application failed to start. The application took too long to respond."

Runs local, and copy/paste from new folder in different directory as well too. Unfortunately cannot provide reproducible example sorry.

Upvotes: 1

Views: 731

Answers (1)

smerllo
smerllo

Reputation: 3375

This has nothing to do with shiny in this case.

  • You should check with your company. They may have some identification problem or an identity management software that is blocking the access from your shiny app. This is why your shiny app waits so long to have access to the directory but fails at the end.

In your place, I would check if there are any security barriers made by the company to secure their files. I am quite sure this is the problem and you have to request or ask for permissions to have access from shiny to that directory.

--------- UPDATES for comments ---------

  1. If you tried the same exact app with another directory and it worked well, then it's definitely a problem with the directory and not shiny. Most probably it should be with access permissions monitored by the IS admin. So yes, your understanding is correct!

  2. In order to avoid any problem in the future, keep everything as much as possible inside UI and server and avoid outside processing if you can. It's a bad practice IMHO.

Upvotes: 1

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